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The PHT approach

Why we work the way we work.

Most testing services are designed to maximise volume — push as many tests, consults, and add-ons per client as possible. We've deliberately built the opposite: a small number of high-quality tests, honest interpretation, no upsells, and a quiet preference for clients who don't actually need us much.

Test.Correct.Retest.Refine.
Seven principles

The decisions behind every protocol

Not aspirations — actual policies. If a recommendation breaks one of them, we don't make it.

01

One practitioner reads every report.

Gary personally reviews every report against the client's questionnaire and writes every protocol himself. No team of junior staff, no algorithm-only output, no template auto-fill. Why we cap client numbers: interpretation quality is the product, and quality doesn't scale by hiring.

02

The lab is forensic-grade. Always.

ARL Laboratories in Texas. CAP, ISO 15189, CLIA certified. Running HTMA since 1974 across over a million samples — refined washing, calibration, and methodology throughout. We don't switch labs to chase margin — the methodology is the foundation everything else sits on.

03

We don't diagnose. Ever.

HTMA is not a diagnostic test. We won't tell you what's "wrong", name your condition, or imply we have. That's your GP's role — we support you continuing under their care. If a result genuinely concerns us, we'll say so plainly and direct you back to your doctor.

04

The cycle is the product, not the test.

Test → Correct → Retest → Refine. A single HTMA is a snapshot. The clinical value comes from comparing baseline against progress — why our flagship is the HTMA Baseline + Progress Analysis bundle. The retest is what tells you whether anything moved.

05

Short protocols beat long ones.

Most of our protocols recommend three or four targeted interventions, not thirty. If you can't follow it, it's not a protocol — it's a wishlist. Gary writes prioritised, sequential recommendations that fit a real life. Comprehensive ≠ useful.

06

Email beats consultations.

Most client questions are answered faster, more accurately, and at no charge by email. We don't publicly sell consultations. Where a one-to-one with Gary is genuinely useful, a private booking link is sent with the post-report email. Most clients don't need one.

07

We don't sell supplements.

PHT is a testing and interpretation practice — not a supplement retailer. Where Gary's protocol recommends specific products, sourcing notes are included with your report. No upsell carousel, no private storefront, no kickbacks. Supplements are recommended where genuinely indicated, never as a default revenue stream.

The mantra explained

Test. Correct. Retest. Refine.

Four words that drive every engagement. Each step is deliberate. Each depends on the one before. Skip any and the value of the whole collapses.

Step 1
Test

Forensic-grade lab analysis. 35 minerals and metals across a 90-day window. Combined with your Health Questionnaire context — your real starting point.

Step 2
Correct

Targeted, prioritised protocol. Three or four interventions, sequenced. Practitioner-recommended supplements (sourced separately) where indicated; lifestyle and nutrition where that's the right lever.

Step 3
Retest

4–6 months later, retest against the same lab, panel, and methodology. The moment of truth — does the protocol actually move tissue?

Step 4
Refine

Update the protocol based on what changed. Keep what worked, adjust what didn't. Some clients exit here; others continue annually for trend monitoring.

By design

What we do — and what we deliberately don't

The "deliberately don't" list is as important as the "do" list.

What we do

The things you'll always get from us

  • One practitioner reading and writing every report
  • Forensic-grade lab analysis (ARL, since 1974)
  • Plain-English protocols, three to four prioritised actions
  • Free email support for client questions
  • Honest framing about what testing can and can't do
  • Encouragement to share reports with your GP
  • Refunds on services not yet rendered, no questions asked
  • Long-window thinking — months and years, not weeks
What we don't

The things you'll never see from us

  • Diagnosis or medical claims of any kind
  • Algorithm-generated reports without practitioner review
  • Upsell carousels, supplement bundles, or "starter packs"
  • Public consultation pricing or pressure to book one
  • Promises that your symptoms will resolve
  • Hidden affiliate fees or kickbacks on supplement recommendations
  • Recommendations to stop or change prescribed medication
  • Marketing language that overstates what HTMA does
Honest filtering

Who we actively discourage from ordering

There are clients we'd rather not take, because HTMA isn't the right tool for what they need. We say so up front, not after they've paid.

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People in acute medical crisis

If you're unwell right now, you need a GP and possibly emergency services. HTMA is a slow-window test for chronic patterns — not the tool for acute illness, infection, or medical emergency.

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People expecting a diagnosis

If you want a diagnosis or someone to definitively tell you "what's wrong" — HTMA cannot do that and we won't pretend otherwise. That's your GP's role.

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People hoping to replace prescribed medication

Don't change or stop prescribed medication based on an HTMA report without consulting the prescribing doctor. If coming off medication is the goal, this isn't the right service for it.

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People wanting same-week results

HTMA is a 90-day window. Lab analysis 14–21 days; practitioner review another 5–7. Total: 4–8 weeks. Faster than that, you need a different test.

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People expecting cures

HTMA doesn't cure conditions; we don't either. ~85% of clients on the Baseline + Progress bundle see meaningful ratio shifts at follow-up; ~15% don't. We're honest about that distribution because it's the truth.

In closing

Most of our clients won't need us forever — and that's the point.

The successful end-state isn't a recurring subscription. It's a client who used the cycle once or twice, made the changes that mattered, and went back to living their life. If you work with us for six months and never come back, we did our job.

Some clients stay annually for trend tracking — that is also a valid outcome. But we deliberately don't optimise for retention or LTV. We optimise for the report being good enough that you don't need to come back unnecessarily.

This page exists so you can decide whether the way we work fits the way you want to be helped. If it doesn't, that's useful information and we'd rather know now.